If you are considering adding vending machines or vending services to your business, it’s tough to decide which company to work with. Adding a vending program is an investment, but determining which company provides the best quality vending services isn’t always easy. With so many to pick from how do you know which one is actually the best for your company.
Some things to consider when making your decision is what kinds of services they provide, and how they respond to your initial inquiry. You want to work with a company that provides the services you’re actually looking for, that has a great reputation, and that answers all of your questions.
Some questions to ask yourself before you decide.
Do they have a variety of options and services?
When you research which companies you would like to work with, look at the options they have. Ask for a product list to see which items you can have in your vending machine. Do they have beverages and snacks that would work well with your business and location? Are your choices limited, or do they have a wide range of products and vending services you can choose from?
Do they offer energy-efficient vending machines?
The average vending machine uses about $300 worth of energy per year. If you are planning to add multiple vending machines to one or several locations, this can add to the costs of providing vending services. In today’s market, there are more sustainable vending machines that use energy-efficient technology. Before you make an investment in vending services, find out what type of options are available. A company providing quality vending services should include energy-efficient products.
How is their customer service?
If you plan to work with a vending service, the customer service they provide is also important. You may contact their staff regularly with questions or orders. They should be responsive, answer all of your questions, and help you find the best products and services for your business. One indicator that you are working with a quality vending service is how they respond to your first discussion with them. Do they answer your questions? Do they even answer the phone when you call? How they respond to you when you first get in touch, reflects the kind of customer service you can expect.
